Telefónica advances customer experience by optimizing end-to-end network performance to ensure exceptional quality of service and reliability.
Madrid, Spain – November 24, 2015 – Accedian Networks, the global leader in end-to-end network performance assurance, today announced that Telefónica (NYSE: TEF) has selected Accedian’s network performance assurance to deliver a new level of customer experience to their mobile subscribers, business and residential customers across Telefónica’s global footprint. Accedian will provide ubiquitous, real-time network performance visibility to deliver the best possible quality of service (QoS) and reliability, building on solutions used by 18 of the world’s top 20 mobile operators, and supported by more than 35 international patents.
The Accedian solution unifies QoS visibility over Telefónica’s multi-vendor metro and backhaul networks using a standards-based approach. It assures transport network performance for a full range of LTE applications including mobile broadband, VoLTE, video streaming, voice and text messaging, internet of things (IoT) connectivity, and value-added roaming services for partner carriers.
“Thanks to this partnership with Accedian, Telefónica´s customers will be able to take advantage of the improvement in end-to-end network performance assurance. We feel confident of our ability to deliver the highest possible levels of quality of experience (QoE) at all locations we serve, which is translated into transformative opportunities for our customers. We view Accedian as a key partner in this strategic project,” stated Enrique Blanco, Telefónica Global CTO.
“Telefónica’s impressive global footprint and leadership is underscored by its transformative, open, agile, and dependable network. Accedian is pleased to have the opportunity to help Telefónica further its position as the connectivity of partner of choice by ensuring they have the real-time visibility required to optimize network control, and deliver a differentiated performance experience to their subscribers,” stated Accedian Founder, President, and CEO, Patrick Ostiguy.