Case Study: Accedian VisionMETRIX™ and Colt’s PrizmNet Customer Portal

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Colt deployed Accedian’s VisionMETRIX™ software-as-a-service platform to deliver in-depth, near real-time, advanced network reporting and tailored service level agreement (SLA) reporting for its financial extranet service, PrizmNet. This video shows VisionMETRIX™ reporting in action as part of the PrizmNet customer self service portal, delivering insight into service performance, with the ability to drill down into real-time status of individual services, and compare performance with SLA guarantees.