Solutions Engineer

Role: Solutions Engineer

Location: Riyadh, Saudi Arabia

Permanent, Full Time

Who we are

Accedian provides exceptional end-to-end visibility over network performance for millions of services over major Tier-1 and Tier-2 networks globally, allowing our customers to tune and optimize their network to provide the best possible performance and user experience.

Accedian partners with the most influential names in the network performance assurance field for delivering the next generation software/hardware solutions for their business critical services.

What we do

Accedian develops best-in-class network monitoring solutions, based on award-winning
hardware and software solutions that are deployed in carrier networks and on enterprises
premises. The data we generate is in need of a powerful and scalable platform so that it can be stored, analyzed and presented in ways that are meaningful and intuitive to our customers.

Our initiative is looking for a few talented designers, developers and testers to work with a small, high-power team of industry experts to launch Performance Analytics product lines. Focused on providing near real-time network performance correlation and visualization, we’re using state-of-the-art tools and a modern stack to support advanced use cases.

What will you do?

In this role, you will be responsible for actively driving the sales process by managing the
technical aspects of account management. You will be working in conjunction with the regional
sales director as a key technical advisor, product advocate and solution architect across all of
our market verticals in the assigned region or account locations.

Responsibilities:

• Provide technical sales support for customer facing account managers/directors in conceptualizing, qualifying, positioning and closing complex, integrated technology solutions.
• Act as the architect and translator of complex technical information into compelling and understandable business propositions for the client.
• Write technical answers to questions and manage collection of information for RFIs and RFPs.
• Conduct presentations to customers, communicating the functionality and benefits for specific products, services and integrated solutions.
• Perform lab and field-trial evaluations at customer locations.
• Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
• Manage a knowledge database, and keep abreast of new developments in the industry by attending shows, conferences and engaging in forum discussions.

Requirements/ Qualifications:

• Must have a minimum of 5 years of prior experience working as a sales engineer.
• Knowledge of networking technologies such as MPLS, VPN, routing protocols, MEF, L2/L3
• are required
• Technology domain knowledge: SD WAN, 5G, cloud are highly desired
• Must have testing technologies such as Active and Passive Testing like TWAMP
• Prior experience with Carrier Ethernet and IP products is essential.
• Prior knowledge of performance monitoring, assurance or analytics is desirable.
• Must have a Bachelor’s degree or equivalent industry related experience.
• Must possess a strong focus on customer service and be able to establish and maintain
• strong relationships throughout the sales cycle.
• Must have strong written and verbal communication skills and be able to effectively
• articulate technology and product positioning to both business and technical users.
• Must be able to maintain a functional home office with the potential for travel as required.

Schedule

• 8 Hours per day
• Monday to Friday

Telecommuting

This job can be fully remote

Ready to join our team?

Please send your resume/CV and cover letter to [email protected] to submit your interest! We look forward to hearing from you, future Accedian!