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Customer service is only as good as the customer’s digital service
Accedian's Chief Strategy and Chief Marketing Officer, Richard Piasentin, explains why in today's demanding marketplace, customer service is only as good as the customer digital experience provided.
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Performance analytics and end user experience for the cloud and 5G age
The world has changed and customer expectations have changed with it. They now expect their digital services to add value to their lives and the infrastructure that powers them to perform faultlessly.
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Consolidating End User Experience Monitoring with IT Infrastructure Performance Insights
Enterprises require a complete view of their critical business application performance, whether they sit on premise or, as is increasingly the case, in a private or public cloud. Accedian and Centreon deliver consolidated, real-time view of the whole performance picture.
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Single Pane of Glass for Network and Application Monitoring
Only by implementing both active and passive monitoring will IT operations teams be able to gain a full, end-to-end view of what is happening from overall network performance to application transaction-level activity.
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Implementing Real User Monitoring (RUM) in Virtual and Cloud Data Centers
With more software-as-a-service and cloud-hosted applications and less on-premise solutions, DevOps and application teams may find it difficult to perform real user monitoring (RUM) as RUM relies upon…
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How to Migrate a Data Center Without Compromising Performance
Digital transformation and the movement to public cloud is happening now. With this migration, the benefits that organizations expect to reap include agility, control, flexibility, scalability and imp…
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Secure and Fast: Cloud DevOps Sandbox
Secure and Fast combines Cloudshell Pro from Quali with Accedian’s Skylight unified network and application performance management solution and Cavirin’s CyberPosture Intelligence, to promote collaboration and simplify application and cloud rollouts.
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Skylight Brochure
Skylight™ delivers unified performance monitoring visibility up and down the entire application chain and across the network, with best-in-class resolution and velocity.
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Application QoE for Cisco NFVIS: vCPE and SD-WAN Use Cases
Consistent application performance scoring and visibility is critical for providing exceptional end user experience. Here’s how Skylight brings full stack application QoE to SD-WAN and virtual service…
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Troubleshooting Slow Application Performance: How to Speed it Up
What’s the best way to rapidly troubleshoot cloud and software-as-a-service (SaaS) applications? You might be surprised! In this guide “Troubleshooting Slow Application Performance: How to Speed it Up…
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The True Cost of Application Performance Degradation
A common thread emerges when meeting with IT operations teams: how to evaluate the cost of performance degradation. In this guide “The True Cost of Application Performance Degradation”, you’ll…
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6 reasons to update your approach to network traffic analysis
Are your traffic analysis solutions still effective in today’s complex IT infrastructures? In this guide “6 Reasons to Update Your Approach to Network Traffic Analysis”, you’ll discover the tren…
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10 things to look for when troubleshooting slow network performance
10 things to look for when troubleshooting slow network performance In this guide, “10 Things to Look for When Troubleshooting Slow Network Performance”, you’ll discover the 10 causes that slow…
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SaaSMAX Webinar: Give Clients Full Stack Network Visibility with Accedian
Digitally based businesses need to be able to monitor the performance of their entire network. Without a complete visibility solution, potential faults and holes go unchecked. This leads to netwo…
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QoE Assured SD-WAN with Silver Peak and Accedian Skylight
When deployed together with Accedian’s Skylight, Silver Peak’s Unity EdgeConnect offers a truly unique capability in the SD-WAN market: quality of experience (QoE) visibility all the way to the true edge of application delivery—the end user.
Solution Brief