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Customer service is only as good as the customer’s digital service
Accedian's Chief Strategy and Chief Marketing Officer, Richard Piasentin, explains why in today's demanding marketplace, customer service is only as good as the customer digital experience provided.
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East-West Traffic: Providing Visibility and Analysis Where it’s Needed Most!
Traffic capture in complex virtualized and cloud environments is not as straightforward as it once was with traditional IT infrastructure topologies, making it more of a challenge to perform effective…
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