Privacy Notice

Accedian Networks Inc., on behalf of itself and its subsidiaries (“us,” “we,” “our,” or“Accedian”) created this Privacy Notice for our website (the “Site”), to communicate our commitment to the protection of privacy and ensure the confidence of our visitors (“you” or “your”).

Please read this Privacy Notice carefully before using the Site. By using the Site, you indicate your acceptance of these terms and conditions.

1. Types of Information that Accedian Collects when you visit our Website

Traffic Data. When you visit our Site we automatically track and collect the following information, including your: (i) IP address, (ii) domain server, (iii) type of computer, and(iv) type of web browser (collectively “Traffic Data”). Traffic Data is anonymous information that does not identify you, but is helpful for marketing purposes or for improving your experience on the Site.

Personal Information. In order for you to access certain services that we offer via the Site, we may ask you to provide us with information that identifies you (“PersonalInformation”). Personal Information includes any piece, or combination, of information relating to an identified or identifiable natural, living, person which makes it possible to identify them. Examples of information that could be considered Personal Information include: (i) Contact Data (such as your name, mailing, and e-mail addresses), (ii) Demographic Data (such as your address, age), and (iii) biographical information including date of birth. 

 If you communicate with us by e-mail, online forms or surveys, any information included in such communication may be collected as Personal Information. You will know when we collect this information because you will be asked to provide us with it, and you may choose whether or not to share such information with us.

2. How Accedian Uses Personal Information

Accedian uses Personal Information to provide you, the user, with a relevant web experience. We may send you marketing information, product recommendations and other communications (e.g., company newsletters, or emails) about Accedian and our products or events as necessary for our legitimate interest in conducting direct marketing, to the extent you have provided your prior consent.

Accedian may use your Personal Information to plan and host events or webinars for which you are registered, have registered or that you attend, including sending related communications to you, to perform our contract with you.

We will use your Personal Data to analyse trends and track user interactions with our websites to the extent it is necessary for our legitimate interest in developing and improving our websites and to provide our users with more personalized and relevant content.

If you submit Personal Information to apply for a position with Accedian, we will use such Personal Information in order to determine your eligibility for employment, including to confirm your references, qualifications and employment history, to administer pay and benefits, process work-related claims (e.g.worker compensation, insurance claims), establish a contact point in case of an emergency and to comply with applicable employment and tax related legal requirements.

You can withdraw your consent at any time by contacting Accedian’s Chief Privacy Officer at [email protected]

3. How Long Does Accedian Retain Your Personal Data? 

We will retain your Personal Information for the period of time consistent with the purpose for which it was collected. The retention period may also vary based on the amount, nature and sensitivity of your Personal Information, the potential risk of harm from unauthorized use or disclosure or the pertinent legal requirements. 

At the end of the applicable retention period, we will delete your Personal Information. 

4. Who Do We Share Personal Information With?

If you share Personal Information through an application for employment, we will not share your Personal Information with third parties, unless your application for employment is successful and we make you an offer of employment.

With your prior consent, we may share your Personal Information with our affiliates in the Accedian corporate group and to third party suppliers that operate in countries both inside and outside the European Union who need to have access to such Personal Information for a legitimate purpose. Our third party suppliers only have access to the Personal Information that is necessary for them to perform the services they provide at Accedian’s request. Our third party suppliers provide services such as IT and system administration and hosting,  research and analytics, marketing, email providers and cloud storage providers.

Accedian maybe compelled, by legislation, litigation or valid legal process including subpoenas, court orders or search warrants, to disclose Personal Information to government authorities or agencies including law enforcement agencies without your consent. 

5. User Choice Regarding Collection, Use, and Distribution of Personal Information

You may choose not to provide us with any Personal Information. In that case, you can still access and use much of the Site; however, you will not be able to access and use those portions of the Site that require your Personal Information, or we may not be able to process or assess your application properly or at all.

If you do not wish to receive information and promotional material from us you may update your subscription preferences, contact [email protected] or [email protected]

6. Confidentiality and Security of Personal Information

Accedian is committed to applying the appropriate technical, physical and administrative controls with the intention of safeguarding the security of your Personal Information. 

We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.

No system or online transmission of data is completely secure from a data breach.  If there is a data breach affecting yourPersonal Information, Accedian will promptly notify you and the relevant regulatory authorities within the appropriate delays when we determine that it is necessary in accordance with applicable legislation.

7. Other Limits to Your Privacy

Sites that are linked to this website are not under the control of Accedian.  The links are provided solely for your information and convenience. Accedian does not assume any responsibility or liability in connection with communications with or materials from any linked website.

8. Individual Recourse

Accedian has established the office of Chief Privacy Officer to oversee its implementation of Accedian’s Privacy Policy and address complaints about privacy, collection and use of Personal Information.

Accedian’s Chief Privacy Officer (“CPO”) can be contacted via email at [email protected]

If you have submitted Personal Information to Accedian, you can contact the CPO to view the Personal Information, to correct it, delete it or withdraw your consent. You can also submit any questions or concerns to the CPO about the privacy of your Personal Information or Accedian’s Privacy Policy.

You can make a formal complaint, and once Accedian receives your complaint, we will promptly initiate an inquiry and respond to it in writing. If you believe that we have not been able to respond to your complaint, and you are located in a country within the European Union, then you have the right to lodge a complaint with the competent supervisory authority.  

9. Legal Disclaimer

This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy Notice and use of the website is governed by the laws of the province of Quebec, Canada, excluding conflicts of law principles. Any legal actions against us must be commenced in Montreal, Canada within one year after the claim arose, or be barred.

10. Updates and Changes to this Privacy Notice

Accedian reserves the right to modify this notice and its corresponding privacy policy at any time. The modified notice will be effective on the date that it is posted on this Site. The current version of this Privacy Notice is dated November 13, 2018.