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• September 23, 2019

  The bold and the brownfield: the true state of telco cloud-native adoption

  Cloud-native is still very much a work in progress. Read our takeaways from the 5G Asia event, part of TECHXLR8 Asia, and a play by play of the Journey to Cloud-Native panel featuring our Accedian Founder and Executive Chairman.

• July 15, 2019

  How metadata tags make your network performance data work harder and smarter

  Monitoring network performance by collecting billions of data points and KPIs is great. Even better: use metadata tags to get more value from this intelligence.

• July 11, 2019

  Beating AI Bias in Network Operations

  Concern about AI bias is a significant factor for communications service providers, despite their overall confidence in the technology to improve network operations, Heavy Reading found in a survey.

• May 17, 2019

  Customer experience: orchestrated or a fluke?

  Managing customer experience across the entire customer journey and all touch-points is complicated: getting visibility into the network and service experience aspect using real-time analytics is a key requirement to proactively managing churn and dissatisfaction.

• February 22, 2019

  Swim, don’t sink, in the sea of performance data

  Drowning in a flood of uncorrelated network performance data? Here's a life buoy.

• February 21, 2019

  Take ‘predictable’ 5G to a new level at MWC19

  Ho-hum. Will MWC19 be just more "big data" and "AI"? We hope not, and we're taking a radical new approach to the business case for 5G.

• October 29, 2018

  Introducing SkyLIGHT DataHUB IQ Service Analytics Platform

  DataHUB IQ is a cutting-edge service analytics platform for performance troubleshooting, QoE reporting, and on-demand cloud service assurance at network scale. It does all this using big data analyti…

• March 19, 2018

  7 ‘Hot’ Communications Network Buzzwords and How They’re Changing Performance Assurance Strategies

  What’s influencing the way service providers develop performance assurance strategies?  In response to a variety of interrelated influences, network operators and service providers are maki…

• January 23, 2018

  How Will Cable MSOs Assure Their MVNO Wireless Services?

  Cable multiple system operators (MSOs) in the U.S. are evolving their business models yet again by rolling out their own wireless services. Take Comcast NBCUniversal, for example: the company, which o…

• January 16, 2018

  Oh no! SD-WAN means the return of vendor lock?! Help!

  SD-WAN, as it turns out, is not freeing service providers from vendor lock. In the traditional world of hardware routing, software-defined networking (SDN) and network functions virtualization (NFV) a…

• January 11, 2018

  Economist: Mobile Operators Feel the Pinch of Market, Tech, and Regulatory Changes

  For mobile operators and service providers, 7 billion global subscribers pose an opportunity and challenge. As of June 2017, there were 7 billion mobile subscribers, representing two-thirds of the wor…

• December 5, 2017

  3 Telecom Use Cases for Virtualization

  How will service providers actually find business success by adopting virtualization? In many markets, virtualization—transforming separate hardware components into software functions—is being pushed…

• November 28, 2017

  Report: Analytics Key to QoE for Complex Wireless Networks

  With analytics, it’s possible for networks and the traffic they carry to become smarter and more efficient.  Traditional wireless networks are not especially ‘smart’ or efficient, mostly serving…

• October 3, 2017

  Cable MSOs Leverage DOCSIS 3.1 and NFV for Performance-Assured Business Services

  DOCSIS 3.1 bring significant advantages to cable MSOs. With the advent of DOCSIS 3.1 deployments starting to accelerate in the U.S. cable MSO market, the significance it brings to operators like Comca…

• August 27, 2017

  Report: 5G Success Depends on Regulatory Collaboration and Spectrum Sharing

  Regulatory requirements are an important aspect of ushering in the 5G era, significantly affecting the design and deployment of next-generation mobile networks. 5G requirements “primarily concern the…