Resources

Accedian's Chief Strategy and Chief Marketing Officer, Richard Piasentin, explains why in today's demanding marketplace, customer service is only as good as the customer digital experience provided.

The world has changed and customer expectations have changed with it. They now expect their digital services to add value to their lives and the infrastructure that powers them to perform faultlessly. 

André Ethier, Telecom Engineering at Bouygues Telecom, describes how his network engineering team has benefited from Accedian's Skylight performance management solution since its deployment across their nationwide network.

SK Telecom’s long-term technology goals revolve around applying big data to reliably assure performance of their network infrastructure and the services that run on it. Read more about this case study.

How will communications service providers (CSPs) manage the short-term and long-term tradeoffs of cloud-native NFV? Explore implications for 5G, network slicing, and automation.

Only by implementing both active and passive monitoring will IT operations teams be able to gain a full, end-to-end view of what is happening from overall network performance to application transaction-level activity.

Network and application performance management is ultimately about user quality of experience (QoE). This user's guide shows you how to deliver the experience customers expect in the cloud and 5G era, by integrating NPM and APM. 

Secure and Fast combines Cloudshell Pro from Quali with Accedian’s Skylight unified network and application performance management solution and Cavirin’s CyberPosture Intelligence, to promote collaboration and simplify application and cloud rollouts. 

Windstream Enterprise’s SLA-backed switched Ethernet connectivity leverages Accedian solutions for enhanced levels of performance assurance to add more value and elevate customer experience.

When deployed together with Accedian’s Skylight, Silver Peak’s Unity EdgeConnect offers a truly unique capability in the SD-WAN market: quality of experience (QoE) visibility all the way to the true edge of application delivery—the end user.

The value proposition for software-defined WAN (SD-WAN) varies somewhat depending on whether the organization deploying it is a communications service provider (CSP), managed service provider (MSP), or an enterprise.

In this video, filmed during Mobile World Congress 2018, Accedian founder and CEO Patrick Ostiguy discusses with Telecom TV’s Guy Daniels why his company recently acquired network and application perf…

VisionMETRIX™ was designed to provide, from day one, a flexible web-scale solution that quickly empowers service providers to deliver virtualized services now using a solid service assurance platform…

AMS-IX AMS-IX Achieves Real-Time SLA Transparency with Customer Portal and Accedian Network Performance Elements. AMS-IX (Amsterdam Internet Exchange) took the industry-leading action of publicly publ…

Colt deployed Accedian’s VisionMETRIX™ software-as-a-service platform to deliver in-depth, near real-time, advanced network reporting and tailored service level agreement (SLA) reporting for its…