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Intent-based Assurance

Automated KPI monitoring. Instant service visibility. Optimized SLAs.

Read the solution review from AvidThink

Ready to assure and leverage the revenue potential of dynamic 5G and on-demand B2B services?

Get instant visibility into service quality and user experience. Drive SLA compliance.

  • Specify service assurance as part of the service design—in one motion
  • Assurance automatically adjusts to changes in the service lifecycle 
  • More efficient in terms of operations costs 
  • Better resolution to real-time end customer experience degradation.
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40%

of customers churn because of network quality issues, making customer experience top of mind for CSPs

McKinsey

Simplify service assurance and focus on customer experience

Intent-based assurance figures out from the ‘service model’ how to instrument the network to provide assurance for a service and automates the placement, deployment, and configuration of assurance sensors. 

Creates and monitors the relevant KPIs and KQIs to maintain service quality.

When the service is having an issue (or may potentially have an issue in the future), it informs the network controller to take action.

Read an analyst viewpoint on intent-based assurance and its foundational role in future networks

Intent-based, zero-touch service assurance with Cisco Crosswork Automation

Maximize visibility of critical services: Rapidly understand if, where, and why services are degrading and accelerate issue resolution.

Deliver exceptional customer experience: Know when changing traffic conditions will impact SLAs and automatically optimize the network.

Avoid service disruptions: Leverage ML-assisted predictive analytics and mitigate anomalies before they impact customers.

Watch the Cisco CKN on-demand: “The Role of Intent-Based Assurance in Zero-touch Service Operations”
Kervin Pillay Automation CTO Cisco

“The foundation is to make sure you have assurance, and the next step is machine learning which can tell you what the network is trying to achieve. Then, you can transition to fully closed-loop automation.”

Kervin Pillay, Automation CTO, Cisco

Learn more about Cisco Crosswork Automation

Visit the Crosswork page

Related Resources

On-Demand Webinar

The Role of Intent-Based Assurance in Zero-touch Service Operations

Watch it now
Case Study

Zain Kuwait Transforms the B2B Customer Experience with Granular Performance Visibility

Read their story
Interactive Demo

Intent-based provisioning and assurance: Interactive Demo with Accedian and Cisco

Dive into the demo
Blog

How Cisco and Accedian are enabling CSPs to offer Transport Slice SLAs for differentiated, high-margin service offerings

Read the blog