Optimizing Managed SD-WAN

Resolve the headache of managing SD-WAN service performance for multiple vendors and underlay networks.

The biggest challenges in delivering SD-WAN as a managed service:

66%

of CSPs say managing SD-WAN across multiple services

62%

say that SLA verification is their biggest challenge

49%

say that new service verification is their biggest challenge

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Source: Heavy Reading research with 100 CSPs, December 2020

Complete SD-WAN performance management with Accedian Skylight

For managed service providers, without unified management and a single open platform to manage SD-WAN overlay and the underlay, troubleshooting and resolving issues can become a significant and time-consuming issue.

Degradations and delays in the physical underlay network also need to be monitored, correlated, and analyzed for complete visibility and troubleshooting. Accedian Skylight’s analytics-driven approach to SD-WAN network management
increases reliability by enabling anomaly detection and fault prediction. This also makes SD-WAN more efficient from an operations perspective and creates business value with the ability to upsell premium SLAs and visibility.

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$5.4 Billion

IDC estimates the managed SD-WAN services market to be a $5.4 billion market by 2022, growing at a 77.2% compound annual growth rate.

A single cloud-native tool to manage performance of across multiple SD-WAN vendors

A single tool to manage all SD-WAN services, including virtual network functions deployed on-demand in uCPE in a cost-effective manner, is a growing requirement. Traditional monitoring tools are monolithic and are costly to evolve to meet new requirements. Accedian Skylight’s cloud-native, microservices-based approach allows for easy ingestion of data from multiple sources and enables future scalability.

Skylight provides the flexibility to manage any SD-WAN vendor, uCPE platform, CNF or VNF, without incurring major overhaul and costs. An open cloud architecture allows the data to be used flexibly by multiple groups and partners. Automating processes is another benefit of open APIs and databus support, which allows for easy integration of performance data into closed-loop systems. This makes operations more agile in supporting the business to innovate and be faster to market with new services and features.

Manage SLAs and differentiate SD-WAN services with performance tiers

In order to meet service level agreements (SLAs), SD-WAN service providers need to verify performance and commit to competitive network availability, latency, and mean time-to-resolve (MTTR) SLAs. When running SD-WAN across multiple network technologies, and even third-party access providers, it becomes a challenge to commit to a common SLA.

Accedian Skylight provides SLA reporting on a near real-time basis at a granular level (every millisecond) together with high-precision performance metrics and KPIs. With full visibility of the overlay and underlay network, service providers can effectively manage customer SLAs and differentiate services with SLA performance tiers (gold, silver bronze) and real-time reporting to customer self-serve portals.

Learn how to support multiple SD-WAN and security vendors