SaaS Visibility

Gain visibility into the performance of your SaaS applications – and prove it

SaaS is everywhere and IT operations have lost control

As more and more critical applications evolve to the cloud, SaaS is no longer isolated. It is a critical resource connected to other IT resources hosted onsite and elsewhere. The need for visibility has become more critical and complex to satisfy. For example, IT operations teams often do not know which applications business units have subscribed to until they complain about the application’s poor performance. Sooner or later, everyone experiences this. So, it will be crucial to know what challenges lie ahead and how you can bring visibility to cloud services. Without appropriate tools, it’s hard to know what is transferred between clients and servers in a SaaS environment or how the network and SaaS applications are performing. Is it the network or the application? You can have that insight.

$300,000 per hr

The cost of one minute of downtime averages $5,600 or more than $300,000 per hour

The challenge of managing application performance in SaaS environments

Without the proper tools, it’s difficult to tell what is being transferred between clients and servers in a SaaS environment or how the network and SaaS applications are behaving. As a result, most organizations are ill-equipped to measure or manage the performance of their SaaS applications to ensure the best possible user experience.

Skylight provides complete visibility and control for all public or private business-critical SaaS applications, offering the appropriate level of insight into network health, end-user experience, and application performance. Skylight helps organizations to proactively identify and avoid business impacting issues.

Do you know how much your downtime costs you?

In the world of managed services, high availability and performance are not only strategic objectives but also imperatives for profitability. Every second of downtime can impact contractual obligations, costing thousands or even millions of dollars.

Skylight offers detailed historical trending and real-time network and transactional data for SaaS applications. It also delivers faster problem resolution by significantly reducing the time needed to pinpoint and troubleshoot performance issues.

Skylight provides IT professionals with advanced monitoring of end-user experience, application performance, and real-time transaction insight into all SaaS applications.

Why is SaaS visibility so challenging?

1. Encryption: SaaS services are encrypted, which makes it difficult to see what is being transferred

2. Network latency: Network response time has a significant impact on an end user’s experience—it is not predictable and can change over time depending on the SaaS application workload

3. Loss of control by IT: More and more often, IT is not consulted before a department subscribes to a new SaaS application, and IT teams do not have visibility into the SaaS application host environments and servers

Skylight delivers complete visibility and control for all public or private business-critical SaaS applications, no matter where the application resides. 100% of the transactions, 100% of your applications, 100% of the time.