Reliance Jio assures nationwide mobile network with Accedian Skylight

Business challenges

Reliance Jio was preparing to launch a brand-new LTE network with more than 80,000 sites—going straight to VoLTE with no 4G backup. Excellent performance was crucial. But, they lacked detailed, accurate information about network performance. To close this visibility gap in an efficient, affordable way, Jio determined they needed an all-software solution that didn’t require purchasing any additional hardware. A tall order!

Solution benefits

• Accedian came through with Skylight software installed on Jio’s own hardware
• Skylight provides Jio with over 20 billion KPIs every day, delivered from over 230,000 performance monitoring sessions with sampling every 60 seconds
• With this data, they can see outages as short as 33 milliseconds
• Skylight tests to eNodeBs, to intermediate points (cell site routers, aggregation rings), between evolved packet core (EPC) locations, and even out to international long-distance carriers and internet gateways

Business value and ROI

• Reliance uses Skylight data in its Jio Coverage Platform to power live network performance dashboards that report locations with the highest number of, and most recent, performance and customer experience threshold violations
• Using this system, Jio looks at both two-way and one-way performance. They can see if there’s a problem going from the core to a customer, or from a customer to the core. This significantly reduces the number of locations to investigate, and mean time to repair