Cloud Visibility
Application Performance
Network Performance Optimization
Industries
Platform
About Us
Learn
Blogs
Improved delivery, better visibility: How Accedian and VMware are working together to help CSPs navigate the 5G world
Adding a new dimension of visibility to the Cisco Full-Stack Observability portfolio with Accedian Skylight
Tools & Support
Guide
Critical Insights on the Cost of Performance Degradations
Download the guide
Cloud Service Providers
See how cloud service providers can guarantee SLAs for their services, including SaaS, PaaS, and IaaS
Are you 100% confident in your ability to guarantee your SLAs?
Proposing service level agreements (SLAs) based on systems availability is easy enough to achieve. But, guaranteeing SLAs at a service performance level to deliver seamless end user experience is a challenge. In a highly dynamic and versatile market, customers can switch from one cloud service provider to another without much disruption to themselves when they are not fully satisfied with the services they are receiving. Regulations like GDPR make it even easier than in the past to do so. But, we know effective management of performance and end user experience is increasingly difficult.
For cloud service providers, end-to-end insight into network and SaaS service performance is critical for isolating the source of degradations and to see how things are functioning on a day-to-day basis. The ability to guarantee services through SLAs based on performance and high definition visibility are key to a cloud services provider’s ability to retain customers and to ensure an exceptional customer experience.
99%
With organizations expanding their use of public cloud through cloud service providers, 99% of organizations indicated that comprehensive cloud visibility has direct value to their business
Why Skylight?
Most detailed, granular insight available today
It’s unprecedented. Skylight provides millisecond granularity and microsecond accuracy, making microbursts a thing of the past.
Radically simple deployment model
Skylight unifies capabilities normally distributed in several appliances and products to reduce complexity and TCO. It requires zero configuration to report performance analytics and can be deployed in a matter of hours, not days or weeks.
Always real-time and always cost effective
Skylight metadata streamlines full network traffic packet capture data, reducing the amount of data (and costs!) that needs to be sent and retained for full network and application performance visibility and history.
“EASI is offering strict SLAs to its customers which require our team to continuously look for ways to improve our quality of service, proactiveness and response times. We felt a solution like Accedian’s could help us increase our team’s effectiveness.”
Jean-Michel Block, Managing Partner, EASI
Offer unprecedented cloud services quality to your customers
To get value from analytics, you need high-quality data. But, you also need to see everything in real-time. Real-time transaction processing is the difference between poor customer service and great customer experience. With Skylight, see all traffic and applications decoded immediately. Latest generation stream-processing elevates wire analysis to real-time, actionable analytics and insight. Thanks to our lightweight and highly distributed technology, cloud service providers can easily cover the whole scope of their delivered services. Skylight adapts and scales based on your evolution, requirements and needs without impacting overall TCO.
In the world of cloud services, downtime can be deadly
High availability and performance are not only strategic objectives but also imperatives for profitability. Skylight delivers faster problem resolution by significantly reducing the time needed to pinpoint and troubleshoot performance issues. And, it offers detailed historical trending and real-time network and transactional data for SaaS applications.
