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Performance Troubleshooting

Are your network and applications underperforming? Quickly find what’s causing problems

Granular data analytics speeds up troubleshooting

Does collecting network performance data alone mean your applications and services are assured? Can you tell if it’s the network or the application that’s causing the problem, and where problems are originating?

Network teams can have volumes of network data from multiple sources, but still miss the granularity to pick up on the issues that are plaguing modern networks. Disparate data sources also often come with disparate methods of visualization, making correlation difficult and performance troubleshooting time-consuming and an utter drain on resources.

75%

of IT organizations are suffering from degraded business applications

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Poor visibility results in key performance gaps

Your network is all green but there are hidden microbursts and performance degradations that are slowing down latency-sensitive applications and impacting user experience and productivity.

Skylight’s combination of ultra-granular synthetic and passive performance data makes sure you don’t miss a thing. Skylight provides microsecond sampling and proactively monitors network and application performance for an end-to-end view of user experience. 

Understand end user quality of experience

You have core network performance data but need local application visibility at sites and valuable insight into transaction delays and slow response times. Slow applications not only frustrate users, but impact productivity and can lead to downtime.

Skylight’s application and network performance data can be combined to enable troubleshooting across all layers. This speeds up detection and proactively prevents ‘user application’ problems from happening. 

Faster time-to-insight and problem resolution

You have volumes of data but making sense of data from multiple disparate sources is tough. It takes too long to get insight. Are the problems originating in the network or applications?

Skylight uses flexible data correlation to provide insight across multi-vendor network data sources. Skylight also has the capability to provide a powerful combination of active synthetic and passive performance data, all in one solution. 

A complete, macro view of your network in real time

You have volumes of network data which will only increase with network telemetry and streaming data from equipment and routers. Operations teams need reliable and near real-time visibility into what’s going on across the network.

Skylight can handle big data and provides you with aggregated wide- angle network views. Machine learning identifies patterns and anomalies that helps you start to proactively predict congestion and automate fixes.

“With Skylight, we have a complete telescopic and microscopic view of network and service performance in a single tool. Engineers can drill down to previously undetected issues and use metadata correlation to pinpoint the root cause.”

André Ethier, Telecom Engineering, Bouygues Telecom

In just a few clicks, Bouygues Telecom can see a macro view of the network or zoom in on a single site or service, all in real time.

Hear their story