Accedian is now part of Cisco  |

Multi-Service Operators are ready to innovate

Cable MSOs need networks that excel to succeed in today’s competitive business services market

Cable MSOs focus on network innovation to drive efficiency and differentiate

Cable MSOs are so busy focusing on their day-to-day operations that building a flexible, innovative network with efficient management systems risks taking a backseat.

Today’s manual and siloed way of operating the network is not efficient or scalable in complex networks. Cable MSOs must find a better way to understand and monitor their entire end-to-end network with tools that will segment and isolate performance issues rapidly and with minimal human intervention.

With more focus on business services, assuring service quality performance and providing self-service customer portals are table stakes in highly competitive markets.

One of the major factors restraining the growth of traditional cable MSOs on the B2B front is the increasing competition from companies like Google Fiber, which are looking to offer high-speed fixed network connectivity

Why Skylight?

Improve performance

Skylight is more than just another performance management tool and supports monitoring, testing, analyzing and reporting in a MEF-certified solution

Satisfy customers

Gain visibility into service performance, highlight capacity issues to drive bandwidth upgrades, and provide real-time KPIs in customer portals

Analyze and automate

Cable MSOs that invest in proactive monitoring and automation free up resources and budgets to focus on innovation

Achieve network ROI

Once you break the cycle of repeatedly fixing the same issues, you can improve quality of experience by investing in what drives value for your customers

“Small cells continue to play a critical role in network capacity in-building and must maintain high QoE standards. Working with Accedian not only enables us to benefit from faster installation times, but it also enables us to guarantee the user experience and deliver a differentiated service.”

Jeremy Bye, SVP Operations, Cox Business

Get clear facts and answers instantly with real-time analytics

Skylight provides highly accurate and detailed network performance, application performance and security insights. Best-in-class software or hardware sensors gather the performance data and KPIs. Skylight performance analytics ingests, cleans and analyzes data from multiple sources and using open APIs exports relevant data to orchestration and IT systems.

Flexibility to build enhanced performance on top of existing infrastructure

Skylight is the industry’s leading virtualized performance assurance platform that brings advanced monitoring and service delivery capabilities network-wide, without the need for expensive, high-end centralized test equipment or regular network interface devices (NIDs) and customer premises equipment (CPEs).

Realize significant savings with the addition of software agents or minimal hardware (SFP compute) designed that fit seamlessly into existing infrastructure with open APIs to standards-based network element management, analytics, and orchestration platforms.

Complete network QoS and customer QoE visibility

Skylight provides microsecond sampling and proactively determines if there are network and service problems affecting customers now, or coming soon. It offers MSOs a means to capture key performance metrics on user experience, for example, dropped calls or interrupted voice communication. These types of latency-sensitive services are affected by small bursts of packet loss or delay that can be very challenging to detect.

With Skylight’s microsecond granularity, microbursts become a thing of the past.