Welcome 

Sergio Bea, Accedian’s VP Global Sales, is proud to host the global Skylight Summit 2023.

Thank you for joining! We hope you enjoyed the content and interactions at the event! See below for all the recordings and additional content.

• Welcome – Presentation 

Opening Keynote – Accedian in 2024 and Beyond

Richard Piasentin, COO/CSO and CMO, Accedian
Sergio Bea, VP Global Sales at Accedian

This opening keynote will answer the burning questions of the Summit audience – what’s next for Accedian? Why did Cisco acquire Accedian? What does the acquisition mean for me? Join this keynote to where Sergio Bea and Richard Piasentin will cover key market trends leading to the acquisition, Accedian solution innovation, the market opportunity for partners and customers alike, and what life after close will look like.

• Opening Keynote – Accedian in 2024 and Beyond – Presentation 

Thought Leader Panel: Delivering Differentiation and Service Experience

Richard Piasentin, COO/CSO and CMO and Accedian
Paolo Campoli, Global VP, Service Provider Sector, Cisco
Jaime Serrano, President & CEO, NEC Ibericá
Steve Keeling, Director of Networks & Infrastructure, essensys

Join thought leaders from Accedian, Cisco, essensys, and NEC for this panel discussion focused on delivering differentiation and achieving service experience targets in an increasingly demanding and complex marketplace.

Leveling Up Skylight

Tom Foottit, VP Product Line Management, Accedian

This session will review what is new with Skylight and what we are planning next. We’ll review new features and new use cases our customers have been implementing. And we’ll look at how you can build Skylight into your ecosystem with open APIs and easy integration.

• Leveling Up Skylight – Presentation

Insights from a Skylight Super User

André Ethier, Network Quality Engineer, Bouygues Telecom

Andre Ethier was one of the first beta customers to use Skylight Analytics when it was launched. He is now considered one by our team to be an absolute Skylight Super User! Join this session to see some of the challenges Skylight solves at Bouygues on a daily basis and the value it creates.

• Insights from a Skylight Super User – Presentation

Moving from Automated to Intent-Based: Accedian and Cisco Crosswork Network Automation are Driving the Future of Service Assurance

Tom Foottit, VP Product Line Management, Accedian
Kaela Loffler, VP of Marketing, Accedian

This session dives into the importance of automating the deployment of service assurance as you move towards zero-touch network operations. We will also look at the integration of Accedian Skylight to Cisco Crosswork Network Controller (CNC) and Network Services Orchestrator (NSO) and the benefits they bring.

• Moving from Automated to Intent-Based: Accedian and Cisco Crosswork Network Automation are Driving the Future of Service Assurance – Presentation 

Recent Skylight Innovations in Review, Plus What’s Coming Next!

Chris Fridgen, Lead Product Manager, Skylight Software Platforms, Accedian

Join us as we review recent Skylight innovations and their potential to improve operational efficiency, boost customer experience, and even create new revenue opportunities. You’ll also get a preview of what’s coming down the pipe next!

• Recent Skylight Innovations in Review, Plus What’s Coming Next! – Presentation

Refreshingly Proactive: A Deep Dive into Coca-Cola’s Network Observability Strategies

Sergio Bea, VP Global Sales, Accedian
Marco Lopez, Head of Info Security, Coca-Cola FEMSA

A conversation between Sergio Bea, Accedian’s VP of Global Enterprise and Channels, and Coca-Cola’s IT Information Security and Operations Manager, Marco Lopez, around fostering proactive approaches to network management and security through observability provided by Skylight. Learn more about a real world implementation of Accedian’s innovations and how they have helped upgrade Coca-Cola’s network operations and end user experience. A brief audience Q&A will follow the discussion.

Performance + Security = The Time is Now to Unify the Network

John Cardani-Trollinger, Senior Director, CybersecuritySolutions, Accedian

CIOs and CISOs alike are finding it more and more difficult to keep up with the sophistication and increasing frequency of modern day and zero-day threats, while also building a highly collaborative and effective IT team. As businesses today focus more and more on security, there is a need to think outside the box in order to properly mitigate risks and drive network performance goals, while also improving company profitability by driving needed efficiencies and collaboration between the network operations and security teams. Organizations are struggling to manage the multitude of tools with siloed teams – consolidating data to tell the full story across the network remains a huge challenge. With all the separate tools, separate dashboards and separate teams, hackers often use these separations to hide in plain sight, costing time, money, and reputation. Come explore converged network operations and security strategies.

• Performance + Security = The Time is Now to Unify the Network – Presentation 

Selling Secure Network Performance to your C-Suite

Sergio Bea, VP Global Sales, Accedian

This session will share some tips and findings on how to justify investing in Service Assurance and observability. This is particularly relevant for users and decision makers that need to build ROI documents for the C-Suite.

• Selling Secure Network Performance to your C-Suite – Presentation

What Makes a Good End-Customer Portal?

Paul Thompson, Director of Solutions Engineering – Strategic Partnerships, Accedian

In this session you will learn about the key attributes that make a carrier grade end-user customer portal. In addition, we will review some of the main challenges customers have faced historically when trying to implement customer portals, with details on how Skylight helps to alleviate these. A number of customer success stories are provided with context around why those customers chose Skylight for their portal requirements.

• What Makes a Good End-Customer Portal? – Presentation

Enhancing the Value of Skylight with 3rd Party Integrations

Henrik Nydell, Senior Product Manager, Accedian

This session shows how the Skylight solution can provide even more value when integrated with more data sources and the operations & IT workflows.

• Enhancing the Value of Skylight with 3rd Party Integrations – Presentation

Accedian’s solution innovation demonstrated at the Skylight Demo Fair

• Demo 1 – SD-WAN Performance Visibility with Skylight – Flyer

• Demo 2 – Combining Active and Passive Visibility Techniques in Skylight for Improved Application Visibility – Flyer

• Demo 3 – Unparalleled Granularity of Visibility for High Performance
  Networks – Flyer
• 4 – Skylight Genius Bar Q&A
• Demo 5 – Automated Service Assurance with Skylight and Cisco Crosswork – Flyer
• Demo 6 – Integrating Skylight Alerts into your ITSM and Business Workflows – Flyer
• Demo 7 – End-Customer Portals for Performance and Service
  Experience Insights – Flyer
• Demo 8 – Skylight as a Multi-layer Assurance and Analytics Platform – Flyer

An Ordinary Woman, An Extraordinary Life

Emma Clair Dumont – Visit her website

Emma Clair Dumont knows a thing or two about Summits!

Imagine! She crossed Africa on a quad to Dakar, competed on the motorcycle and racecar circuit, defeated the terrible 7.7.7 (7 marathons in 7 days on 7 continents including Antarctica), crossed the English Channel by swimming, then France by bike, climbed the highest peaks… Hear Emma talk about her experience of Leveling Up as a multi-sport athlete.

• An Ordinary Woman – An Extraordinary Life – Presentation

5G Co-Innovation with Accedian

Aaron Partuche, Inovation Development Director, Colt

Join Colt’s Innovation Development Director and hear real experience and insights from deploying and assuring a Private 5G standalone network, one of the first in the real estate co-working sector based on open disaggregated architecture.

• 5G Co-Innovation with Accedian – Presentation

Driving Sustainability Initiatives with Green VPN

Monica Aguado, Solution Engineering, Accedian
Abeel Choudry, Systems Architect, Cisco
Guillaume Ladhuie, Technical Solutions Specialist, Cisco

What is Green VPN? How can service assurance support your sustainability and CSR goals? Join this use case session co-presented by Cisco and Accedian sharing one of our latest co-innovation projects.

• Driving Sustainability Initiatives with Green VPN – Presentation

Getting Proactive Through Predictive Analytics

Henrik Nydell, Senior Product Manager, Accedian

Learn how Analytics baselining and advanced metrics can help predicting issues in your network, and how our combination of synthetic and capture-based sensors makes monitoring more proactive.

• Getting Proactive Through Predictive Analytics – Presentation

Leveraging your Cisco Installed Base with Skylight

Tom Foottit, VP Product Management, Accedian

This session will cover the advantages of deploying Skylight with Cisco for Skylight users.

• Leveraging your Cisco Installed Base with Skylight – Presentation

I’m an Accedian Partner – So What Now?

Sergio Bea, VP Global Sales, Accedian

• Register for the October 5th Partner 30 webinar where this session will be presented virtually and recorded – APAC & Americas/EMEA

• I’m an Accedian Partner – So What Now? – Presentation

Leveraging your Cisco Installed Base with Skylight

Tom Foottit, VP Product Management, Accedian

This session will cover the advantages of deploying Skylight with Cisco for managed service providers.

• Leveraging your Cisco Installed Base with Skylight – Presentation

The Techco Revolution: How Service Providers, MSPs & VARs are Exceeding Enterprise Expectations

Kevin Baranowski, Senior Director, Global Enterprise MSP & MSSP Partners, Accedian

Service Providers, MSPs, and VARs each bring distinct value propositions to enterprise organizations. However, to establish trusting partnerships, it’s essential to understand the true desires of enterprises and align them with suitable offers. Additionally, enterprises must ensure they collaborate with the right vendor, thus, employing the correct solutions. In this discussion, we will explore how each provider type must grasp and cater to the dynamic enterprise market, fostering mutually beneficial relationships.

• The Techco Revolution: How Service Providers, MSPs & VARs are Exceeding Enterprise Expectations – Presentation

Accedian Execs on the Hot Seat

Sergio Bea, VP Global Sales, Accedian
Richard Piasentin, COO/CSO and CMO, Accedian
Tom Foottit, VP Product Management, Accedian
Kaela Loffler, VP of Marketing, Accedian

This was an open Q&A session with Accedian leaders. Come prepared with your burning questions on the future of Skylight, what’s next for Accedian, and more.

Closing Remarks

Sergio Bea, VP Global Sales, Accedian

• Closing Remarks – Presentation